• Super-fast response

    Super-fast response

    7*24 online service. Multi-channels to reach us at any time, including Facebook, What’s App, Skype, etc. All the emails and complaints will be replied in 4h.

  • Customization services

    Customization services

    The products can be specially researched, designed and processed on request. Sinorock® can do OEM according to customers’ request. You can get the test report for FREE.

  • One-to-one service strategy

    One-to-one service strategy

    Sinorock® adheres to the “one-to-one” service strategy. There will always be one staff to service for you avoiding the predicament of the multilateral communication.

  • Technical support

    Technical support

    Our chief engineer is waiting to provide you the most professional and reliable technical service online or on site. Any problem can be sent to: sinorock02@sinorockco.com

  • High efficiency & short delivery time

    High efficiency & short delivery time

    Production will be arranged immediately after receiving the prepayments in 24 hours.

  • Cargo tracking

    Cargo tracking

    Excellent service will be provided to remind each link in the whole process from the sea booking, shipping to the arrival of the products.

Perfect complaint management

Perfect complaint mana

Only 5 steps is needed to deal with the complaints easily and perfectly.